SHIPPING & FULFILLMENT
Due to the substantial weight and meticulous packaging required for our solid stone and metal objects, please allow 3-5 business days for order processing and strict quality inspection before your order is dispatched from our global fulfillment center.
Estimated Delivery Times (After Dispatch)
Global Standard Shipping: 10-15 business days
Expedited Freight: 5-8 business days
(Note: Delivery times are estimates and may vary slightly due to customs clearance processes in your destination country.)
Shipping Costs & Customs
Shipping costs are calculated at checkout based on the total weight of your pieces and your location.
Complimentary Standard Shipping: Available on all orders over $199 USD (Applicable to the contiguous United States, Canada, and select European regions).
Duties & Taxes: For international orders, any applicable customs duties or import taxes are the responsibility of the customer and are not included in the checkout price.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 48 hours of delivery at mlu@verdoralife.com. We will work with you to resolve the issue promptly.
Contact Us For any shipping-related questions, please reach out to us at mlu@verdoralife.com or through our contact page.